Last Updated: 05/11/2025
This Privacy Policy explains how Oowah collects, uses, stores, and protects personal information provided by users when accessing or using our AI-powered Japanese language learning platform .
By using the Service, you consent to the practices described in this Policy.
Contents
- 1 1. Information We Collect
- 2 2. How We Use Your Information
- 3 3. AI Conversations and Voice Data
- 4 4. Cookies and Tracking Technologies
- 5 5. Data Sharing and Disclosure
- 6 6. Data Security
- 7 7. Data Retention
- 8 8. Your Rights
- 9 9. Children’s Privacy
- 10 10. International Data Transfers
- 11 11. Changes to This Policy
- 12 12. Contact Us
1. Information We Collect
We may collect the following types of information:
1.1 Account and Profile Information
- Name or username
- Email address
- Password or login credentials
- Language learning preferences
1.2 Usage Data
- Interactions with the Service (e.g., chat messages, voice input, conversation history)
- Date, time, and duration of sessions
- Learning progress or usage statistics
1.3 Device and Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Cookies and analytics data
1.4 Payment Information
If you make purchases, payment details (such as credit card or PayPal information) are processed securely by third-party payment providers. We do not store full payment card details.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Improve learning features and AI response quality
- Personalize user learning experience
- Communicate updates, support messages, or administrative notices
- Ensure system security and prevent fraudulent use
- Comply with legal and regulatory obligations
3. AI Conversations and Voice Data
The Service uses AI models to process input text and voice.
Your chat and voice input may be used anonymously to improve the accuracy and performance of our AI systems.
- We do not sell conversation data to third parties.
- Voice recordings may be stored temporarily for processing and learning improvement.
If you prefer, you may request deletion of stored voice or conversation data (see Section 8).
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Enable website functionality
- Remember preferences
- Analyze usage patterns
You may disable cookies in your browser settings; however, certain features of the Service may not function properly.
5. Data Sharing and Disclosure
We do not share your personal information with third parties except in the following cases:
| Purpose | Third Party | Example |
|---|---|---|
| Payment processing | Payment gateways | Stripe / PayPal |
| Analytics and performance | Analytics tools | Google Analytics |
| Legal compliance | Government or legal entities | Only when required by law |
We do not sell or trade personal data under any circumstances.
6. Data Security
We implement industry-standard technical and organizational measures to protect data from:
- Unauthorized access
- Loss or alteration
- Misuse or disclosure
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide the Service
- Meet legal obligations
- Resolve disputes and enforce agreements
You may request that your account and associated data be deleted at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (“Right to be Forgotten”)
- Request restriction or objection to data processing
- Request export of your data in a standard format
Requests can be made via:
📧 oowah.net@gmail.com
We may require identity verification to process requests.
9. Children’s Privacy
The Service is not intended for individuals under 13 years of age.
We do not knowingly collect information from children. If such data is discovered, it will be deleted promptly.
10. International Data Transfers
Data may be processed in countries outside your residence.
By using the Service, you consent to such transfers, subject to reasonable protection measures.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the Service constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 oowah.net@gmail.com
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